Need Some Help with Channel 360?

No Problem.

If you’re having an issue with one of Outbound’s digital platforms, you’ve come to the right place!

On this page you’ll find answers to some of the most commonly encountered problems and, if you still need some help, you can get in touch with us directly using the form at the bottom of this page.

FAQs

  • Outbound is a specialised channel agency, helping vendors and partners make the most out of their relationship. We provide a range of technologies and services for the channel, including digital platforms.

    You can discover more about us and what we do here.

  • Channel 360 (C360) is our proprietary technology stack developed by Outbound specifically for the UK channel. The C360 API connects all our digital services and provides channel users with a single login and account across multiple channel technologies.

    You can read more about Channel 360 here.

  • Your password is attached to your Channel 360 account. You can change the password by following the “Forgotten Password” link on the login screen for any of our platforms.

  • If you’re expecting a prize and haven't yet received it, first check the Terms & Conditions for the promotion as this will detail when prizes will be awarded/dispatched.

    If you still think you should have received your reward, please complete the form below and we’ll be in touch to sort it out.

  • We take data security very seriously at Outbound, you can read our full privacy and data protection policy here.

    Depending on the nature of activities, we may be required, from time to time, to share the data with vendors and 3rd party suppliers. For full details on the data protections practices applicable, please see the policies for the activity. If you’re unable to find these, please let us know as soon as possible by using the form below and we will supply them to you directly.

Still having problems?

Complete the form below and someone from the team will get back to as soon as possible.